Delivery Portal - Bulk Upload User Guide

Step 1 - Install Aspera Connect (skip if already installed)

• To upload files for work orders, you need to install Aspera Connect on your computer. Click on this link (https://www.ibm.com/aspera/connect/) and select the appropriate OS (MacOS or Windows).

Step 2 - File Upload

• On the Project Details Page, click the "Upload Files" button
• Choose your preferred upload method which will launch Aspera Connect:
  • Select Files: Select single or multiple files
  • Folders: Upload entire folders containing multiple files

Step 3 - Monitor Your Uploads in Aspera Connect

• After selecting files to upload, you will monitor the Aspera Connect application to ensure your uploads are “Done”.

Step 4 - Automated Matching Process

• In order for assets to auto match you must follow the naming conventions.
• After upload completion, the system automatically attempts to match your files to open work orders based on file names following the “Suggested File Name“ (see best practice section).
• You will either see file counts in the unmatched assets tab if file naming conventions are not followed or you can navigate to the work orders to see if the files automatically attached to the work order.
  • It can take the system a couple minutes to match the files with the open work orders please allow up to 5 minutes after uploading and refresh your project to see if any files land in the unmatched queue.

Step 5 - Managing Unmatched and Matched Files to Work Orders

For Unmatched Files

• Navigate to the "Unmatched Queue".

• Files in the unmatched queue are organized by the upload session. The upload session references the point in time when you selected files to upload. Locate the upload session using the relevant date, time, and uploader information to review the unmatched files for that particular upload session.

• You can now select a single unmatched file to match to a work order.

• Or if you have multiple files to attach to one work order you can multi-select the files you want to add.

• Confirm you have made the right selection of files and select a work order to match the files to.

For Successfully Matched Files or after manually matching files to Work orders:

• Review the matched files in the delivered files section of the work order details page.

Step 6 - Final Step

• From the work order details page, review the list of files delivered and mark the work order complete to process your submission.

Best Practice Tip

Ensure your file names align with work order specifications for optimal automatic matching. You can find the file name formula by navigating from your project to the the Work Order Details Page. Any file name tokens that are highlighted in red brackets and text need to be updated by the vendor before they begin uploading to ensure we are able to auto match the files to the correct work orders. 



 

Support

Please reach out to your Amazon MGM Studios contact.