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Purpose: To guide users on how to add another mailbox in Workmail. Prerequisite: Workmail account with access to the extra mailbox required. Audience: Amazon Workmail users. |
This article provides instructions on how to add another mail account (e.g. payroll email account) and its inbox folders for which your administrator has given you full access to your WorkMail application. New requests for permissions on adding another mail account can be submitted here before taking the steps below.
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Log in to Amazon WorkMail using your OA account credentials and password. Your username is what comes before @originalsaccess.com.
- In the Amazon WorkMail web application, on the shortcut bar on the left side, select the mail icon (Selected by default). At the bottom of the navigation pane, choose Open other inbox.
- In the Open other folders dialog box, select Name.
- In the Address Book, search for the shared mailbox email. Ensure the desired email is highlighted, and select Ok.
- In the Open other folders dialog box, for Folder type, choose All and click Ok.
- The shared inbox is now visible in the navigation pane.